This Policy shall be construed to be provided in compliance with the Information Technology Act, 2000 and the Rules framed thereunder (as amended from time to time) (“IT Act“). The words and expressions used in this Policy but not defined herein will have the meaning assigned to them under the IT Act.
Applicability: This Policy applies to any person (any individual for themselves or on behalf of any firm or company)(“User”) who accesses the Website or has shared any sensitive personal data or information (“Personal Data”) with Counselence. This Policy governs the access, collection, usage, storage, handling, and disclosure of Personal Data during the course of use of this Website.
Personal Data: It includes any data or information that relates to a natural person, which, either, directly or indirectly, in combination with other information, is capable of identifying such person including but not limited to name, email address, mobile number, the organization the user works for, title, designation, physical address(es), age, gender, internet protocol (IP) address, browser and operating system type, domain name, access time, location, and details regarding the parts of the Website that the User accesses.
Collection: We may collect and use the Personal Data in the following ways:
We may collect and use Personal Data (such as device ID, IP Address, operating system, browser details, domain name, location, access time) when the User uses the Website. However, this information may be collected purely for analytical and security purposes.
We may also collect the User’s name and email address to periodically email our newsletter ‘Counselence Connect’ or any other material.
The User may choose not to provide us with Personal Data. However, due to this, the User may not be able to access a part or whole of the Website.
Usage: We do not sell or rent Personal Data. However, we may use it for the following purposes:
To verify whether the User is entitled to access and use the Website and the services made available through the Website. This Personal Data may also be used to enable us to enhance user experience of the Website.
To provide legal advice or other services the User may have requested.
To comply with our legal obligations and compliance screening or recording obligations.
Communicating with the User through the approved channels to keep the User updated on the legal developments and other information about our services.
We use third-party service providers to provide services that involve data processing, for example archival, auditing, technology, website, research and security services amongst others. Some of the third parties with whom we share Personal Data may be located outside of the country of the User or the country from which the Personal Data was provided. While such third parties will often be subject to privacy and confidentiality obligations, the User accepts that, where lawful, such obligations may differ from and be less stringent than the requirements of the privacy laws of the jurisdiction of origin.
By voluntarily providing us with Personal Data, the User is hereby consenting to use such Personal Data in accordance with this Policy.
User’s Rights: The User may request the removal of their Personal Data from our systems at any time by emailing us at [email protected]. If a request for removal is made, we will exercise all reasonable efforts to promptly remove the User’s Personal Data. However, we do not guarantee the permanent removal of the Personal Data, which may, for example, remain in archival or backup copies.
Deletion: The Personal Data shall not be retained for longer than is necessary for the purposes for which we collect or process them, unless otherwise required for the purposes of fulfilling any legal obligation.
Amendments: Technologies and information governance practices are constantly developing. We may therefore need to revise this Policy in the future. The User should therefore review this Policy regularly to ensure that they are aware of any changes to its terms.
Grievance Officer: In accordance with IT Act, the contact details of the Grievance Officer are provided below:
The Grievance Officer
Advocates & Legal Consultants
203, Lewis Techpark
18, Millers Road, Benson Town
Nandidurga Road Entrance
Bengaluru 560 046
Email: [email protected]